At this time, store owners can only view their backed up Brands from within their Rewind Vault. We are currently working on incorporating its rewind feature, and intend to implement it for our customers in the near future. 

*In the meantime, if you need to rewind your Brands - individually, multiple, or all at once (in bulk) - please contact us directly at, as we can perform this task from our end, at your request. 

To view your backed up Brands from your Rewind Vault, complete the following steps:

1. You can locate the Brand you're looking for either by searching it (by name, SKU, key words, etc.) in the Search bar, or by filtering the results by selecting Brand.

As you'll see, the Brand filter tag will now be highlighted and move to the front of the filter tag list. The results will now only display your Brands. You can choose to further narrow down the search further by using the Search bar, if desired.

3. To expand on the details of that Brand, click on the '+' sign.

4. By default, you will now be able to view that Brand's name, and what time they were either added, updated, restored, or removed to/from the shop and Rewind Vault. 

To view the actual backed up versions of that Brand, click on 'View Versions'.

5. Here, you will see the current/active version of the Brand on the left-hand side of the page, which can then be compared side-by-side to whichever version of the Brand you select. 

You can sort through and choose other saved versions of this Brand by going under Versions, on the right of the page.

If you need to know any other details about the Brand that is not currently shown in the UI, contact us at and we can provide you this additional information.


How often will my Brands be backed up?

On all plans, we will automatically backup Brand changes each night during your store's daily automated backup at 12am local time.

For those on our New Business plan and higher, changes to Brands can also be saved during a manual store backup.

Brands cannot be saved in real-time.

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