A Rewind subscription can be freely uninstalled at any time, with no cancellation charges.

To do so, simply complete the following instructions:

FOR SHOPIFY:

  1. Go to the Apps page for your Shopify store, located on the left-hand side of the page.
  2. For the Rewind app, select the garbage can icon next to "View Details".
  3. A pop-up box will appear, requesting that you confirm whether or not you wish to delete Rewind.
  4. Confirm by clicking "Delete". Rewind will now be uninstalled and deleted from your store.

FOR BIGCOMMERCE:

  1. From your Home Page, go to "Apps" on the left-hand side of the page.
  2. Click "My Apps".
  3. Under the Rewind logo, select "Uninstall". Rewind will now be uninstalled and deleted from your store.

Although we always understand if Rewind is not the right fit for your store at the given time, we never wish to see a customer go - so if ever there is a chance for us to win your service back, please don't hesitate to let us know!

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